Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We accept returns only in the following situations:

1. The product received is defective
2. The product received is not the one ordered.


In case of the above, please email us at hello@captainkyso.com. Once your claim is confirmed, we shall process your refund within 3 working days.


We are unable to process a return in any other situation.

For any queries you can write to us at: hello@captainkyso.com


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